REFUND AND RETURN POLICIES

Container Home Solutions (“Company,” “we,” “our”) is committed to delivering high-quality containers and shipping services. This Refund and Return Policy outlines the conditions under which customers may request refunds or return containers, ensuring clarity, fairness, and compliance with U.S. regulations.

This policy applies to:

• Containers purchased for shipping, storage, or construction purposes

• Shipping and delivery services provided by Container Home Solutions

Refunds may be considered under the following conditions:

• Services or containers were not delivered due to Company error

• Containers were delivered in a condition that does not meet the agreed specifications

• Services were canceled by Container Home Solutions

Refunds will not be issued for:

• Services rendered or shipments already completed successfully

• Damage caused after delivery due to customer negligence or site conditions

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• Containers may only be returned if they are unused, in original condition, and meet the agreed specifications.

• Customers must obtain written approval from Container Home Solutions prior to returning any container.

• Customers are responsible for return shipping costs unless the return is due to Company error.

• Containers returned without prior approval may be refused or subject to additional fees.

• Request Submission: All refund requests must be submitted in writing within 7 business days of delivery or service date.

• Review: Container Home Solutions will review the request and inspect the container or service issue.

• Approval & Processing: If approved, the refund will be processed via bank transfer to the account used for payment.

• Timeline: Refunds will typically be processed within 14 business days of approval.

• Partial refunds may be issued for services partially rendered or containers that are returned in a condition different from the original agreement.

• Any damages, missing components, or excessive wear may reduce the refund amount.

• Orders may be canceled prior to dispatch with written notice.

• Deposits or advance payments may be non-refundable, unless otherwise agreed in writing.

• Cancellation fees may apply to cover administrative costs or third-party service charges.

• Customers must report disputes regarding refunds or returns in writing within 7 business days of invoice or delivery.

• Container Home Solutions will work in good faith to resolve disputes promptly.

• Disputes that cannot be resolved amicably may be handled according to applicable U.S. laws.

For refund or return inquiries, customers may contact:

Container Home Solutions
Email: info@containerhomesolution.com
Phone:+12057490578
Address: 14719 Hwy 280, Chelsea, AL 35043

Container Home Solutions reserves the right to update or modify this Refund and Return Policy at any time. Updated policies will be posted on the Company’s website with the effective date. Continued use of services constitutes acceptance of the revised policy.